Cookie Cutters-Perry Hall, MD (2144 reviews)

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I booked my child an appointment for a cut with a specific stylist and ended up seeing someone different the day of. I asked for my child’s hair to be cut chin length and it ended up being cut to neck length. The very back of her hair is shorter than the top and will begin to look funny once it grows out. There was zero product applied to my child’s thick, curly hair. It was a frizzy mess by the time it dried, causing my child to feel self conscious for the remainder of our outing. The stylist was not super friendly and seemed like she was bothered to have to cut my child’s hair. I’m overall pretty disappointed with the experience and would not visit this salon again. I do have to say, the young lady working the front desk was very friendly and helpful.

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Haircut did not begin until 30 minutes after appointment time.. for a cut that takes 10 minutes, this is extremely frustrating.

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The stylist wasn't friendly ("Well, if you were five minutes you wouldn't have been seen. Uh-uh. We only allow five minutes." though there wasn't another customer in the place. She was also a bit snippy at times. I also expressly asked her to leave his curls, and she cut them off anyway completely disregarding my request. Overall, I am pretty unhappy with the experience.

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Why reserve a time if you still have to wait an hour.

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The stylist was very rude, unpleasant and unprofessional. The employee who worked at the front counter was very friendly and pleasant. I would not recommend to friends, as the stylist did not even speak to my daughter.

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The stylist kept asking me what to do with hair even after showing her pictures. I have no idea haircut styles and didn’t like that she didn’t seem to either.