The Men's Salons - Lakeside Hills (1085 reviews)

Comment

I thought I communicated what I wanted, including showing pictures, but I received a hair cut that was not at all what I was looking for. By the time I realized what happened, it was too late to change anything due to the length that had already been taken off. I didn't want to say anything in the moment because again there was nothing really to do to fix the problem issue. Everything else about the interaction was fine. I was just disappointed in not being able to receive that look that I thought I had communicated.

Comment

I really poor experience. Barber was not skilled at all !!!did not know how to cut the hair probably did not know how to use products properly I will not return.

Comment

Scheduled an appointment with a certain person only to show up and have a random person cut my hair. She rushed through it and gave no effort and left me with a pretty bad haircut. Very dissatisfied

Comment

My 14 year old son had a haircut with Jessica. When the receptionist and I tried to explain to Jessica what we wanted done unfortunately she did not listen and just said I got it without hearing us. He then asked for a half inch trim and clean up but wanted to keep his long hair. I expected a scissors cut/trim at a professional salon but she didn’t listen to what he wanted and used only a clippers and created a bowl cut that’s sorely uneven on the sides and back. For $37 I just expected a higher quality cut based on what he asked for. We will not be going to this salon again.

Comment

This is the 3rd visit we’ve had so I feel confident that the recurrent rudeness of the the front desk gal was not simply her having a “bad day”. Absolutely horrendous customer service. The stylist who cut my sons hair this last time was sweet and kind so I was pleased with that aspect of our visit, but to repeatedly call me on my phone 2 minutes after my appointment time to tell me “I should make it quick” and next time my appt would be rescheduled was unnecessary. Things happen (beyond my control) and a little compassion would have been welcomed. Not likely to return.