Irelands Spa & Salon - Lancaster (999 reviews)

Comment

I came in for a facial. The receptionist was wearing a sweatshirt and the lady who was going to do my facial was behind the desk. She did not introduce herself or give me her name. Facial was nice but I feel like instead of leaving me alone during steam time for 7 minutes you should have them maybe put your hands in warm lotion or hot pad on shoulders for more relaxation. The same for the 10 minutes of mask time just a little xtra that other spas do. Also offer water! After I was not told any of the products used or if I was interested in purchasing any. Also when paying they should not stand there while cashing out and giving a tip. They should also give their business card after.

Comment

Dermaplaning facial resulted in several small scratches on my face/neck. Extractions were done by hand popping which I have never experienced before.

Comment

I chuckled my appointment was at 530. They didn't get me until 550. My last appointment I was late 15 min due to an accident and they cancelled me. What gives!

Comment

Very unhappy with the stylist. If you are not able to do something, it needs to be shared that it’s not a suitable style for the client or you aren’t able to do it. We gave her a second chance with the same result. This time it was also $8 more and no styling either. Would NOT recommend. Our son goes to a male stylist there and we have never had these issues.