Irelands Spa & Salon - Canal Winchester (751 reviews)

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They young blonde girl at the front desk needs a lesson on being nice to customers

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$43 was way too much for what I received.

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The technician made multiple mistakes during the polish portion. About two hours after I left I went to put socks on and noticed that my gel polish was still tacky. The more I inspected she had left paint on my skin and missed polishing sections of my toes.

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Was left waiting 30 minutes after appointment time before starting pedicure. Then rushed experience. Would like at least a 5-10 minute soak. Not the relaxing day I had planned. Nor would I want this technician again. I’ve been a few other times and had a pleasant experience, but today left me sour.

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Towels were gross, stained, the environment was cold and unwelcoming, took forever to get a mani pedi. Was there for 3.5 hrs and only planned for 1.5 hrs. Sadly took most of my day. My nails already look horrible a few hours after leaving. Don’t care to visit again.

Comment

Massage was WONDERFUL, but this is the 2nd pedicure I have had with less than happy results. No one at check out asked if I was satisfied (either time). Only asked if I wanted to book something for the future and if I wanted to tip. I wanted a French manicure on my toes. The tech wanted to use gel. Nope, I wouldn’t be able to get that off at home. She understood and started painting with regular polish. She tried several times to use a pink base but had to keep redoing them. I asked for just white tips with clear. She said ok. She proceeded to paint my whole toenail white. After 2 hours in the chair I needed to stand up. I told her to just cover the white with the pink in her hand to get it done. This is disappointing as it was my Mother’s Day gift from my family and I was so looking forward to French tipped toes to start the summer. The massage was wonderful and the techs were very friendly, but the pedicure not being what I wanted ruined what should have been a relaxing day.