Cookie Cutters-North Plainfield, NJ (1056 reviews)

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I know this is a children’s hair cut salon but wow what a joke. The employees make you seem like you are a bother.. rushed, unprofessional, left with wet hair even though they advertise the package I select includes a blowout. A walk in customer arrived while we were leaving and immediately an employee ran up and said no no appointments we’re taking our lunch break and shut/locked the door. Not even try to schedule a future appointment or anything. LOL, so funny when all 3-4 employees in there sitting around but they can’t take a walk in customer. LOL so ghetto and such a joke,

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First and last time we’re getting my son’s hair cut there. The person who cut his hair wasn’t who I booked with, they didn’t listen to what we wanted the hair cut to look like, and it ended up uneven and too short.

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No complaints about our hair stylist. The store itself looks to be in pretty bad shape. I’m not sure if it was another hair dresser or store owner, but they were totally classless and rude. She had the gall to grab my kids fits while the our hair stylist was trying to have him sit in the chair. Nobody had an idea that we had come for chosen firet haircut package.They didn’t even have anything presentable for us to take home our kids hair. The places itself looks really dirty and unkempt. Despite all this, we maintained our calm and left the store with a smile. Definitely not coming back and definitely not recommending this to anyone.

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The lady who talked with us at first was extremely rude. We come to Cookie cutter because my son likes to sit in the McQueen for haircut. When I requested the same thing, irrespective of salon being empty, she answered back rudely that we don't take reservations for cars. Why to pay you guys more, for this kind of service ????

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We had an appointment at 9:30 for a kid cut. We arrived on time and were checked in and asked to wait. Multiple other families arrived after us and were taken for tier haircuts. After the second time we were skipped I asked if they knew we were here. One stylist looked at the computer and said oh you’ll be next but still chose to take another kid who’s appointment was for 9:45. We were not accommodated at all and ultimately left without my son getting his haircut. We won’t be returning.

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Not so friendly staff, should not have any expectations before you walkin! This is my first time and don’t want to comeback again