Cookie Cutters-North Plainfield, NJ (1100 reviews)

Comment

The workers are so rude. They hold the baby using a lot of force which causes them pain and it makes them cry.

Comment

Was absolutely unhappy with the service for my daughter at the salon. We had a 1:45 appointment and we were not taken cared of until 2:10, even though we were checked in at 1:45. It would have been okay if we were waiting for someone to help us out, but the person that was suppose to cut our daughters hair just forgot, so when soemone else came after us, who mentioned they were early for their appointment and got immediately seated in the baby hair cut car, while we continued to wait. I decided to go up to the person and asked when we were going to be helped, and she looked perplexed and decided to help afterwards. She put my daughter in a car meant for older kids, and cut her hair horribly. My daughter was crying and she kept cutting and it was literally butchered. Her hair does not fall properly and looks so uneven. My reccomendation is when you know there is a baby coming to your salon, that you take the time to take care of and make the child feel comfortable. You cannot butcher baby's hair cut as it does not look good afterwards, if you cannot do it - say so. This is the last time I will come here.