Cookie Cutters-North Plainfield, NJ (1055 reviews)

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First time, last time. The place was a zoo.

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Not happy with my sons haircut at all I’m going to have to take him to get it fixed somewhere else now money wasted

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Not so friendly staff, should not have any expectations before you walkin! This is my first time and don’t want to comeback again

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We had an appointment at 9:30 for a kid cut. We arrived on time and were checked in and asked to wait. Multiple other families arrived after us and were taken for tier haircuts. After the second time we were skipped I asked if they knew we were here. One stylist looked at the computer and said oh you’ll be next but still chose to take another kid who’s appointment was for 9:45. We were not accommodated at all and ultimately left without my son getting his haircut. We won’t be returning.

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The lady who talked with us at first was extremely rude. We come to Cookie cutter because my son likes to sit in the McQueen for haircut. When I requested the same thing, irrespective of salon being empty, she answered back rudely that we don't take reservations for cars. Why to pay you guys more, for this kind of service ????

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No complaints about our hair stylist. The store itself looks to be in pretty bad shape. I’m not sure if it was another hair dresser or store owner, but they were totally classless and rude. She had the gall to grab my kids fits while the our hair stylist was trying to have him sit in the chair. Nobody had an idea that we had come for chosen firet haircut package.They didn’t even have anything presentable for us to take home our kids hair. The places itself looks really dirty and unkempt. Despite all this, we maintained our calm and left the store with a smile. Definitely not coming back and definitely not recommending this to anyone.