Cookie Cutters-North Plainfield, NJ (1100 reviews)

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I know this is a children’s hair cut salon but wow what a joke. The employees make you seem like you are a bother.. rushed, unprofessional, left with wet hair even though they advertise the package I select includes a blowout. A walk in customer arrived while we were leaving and immediately an employee ran up and said no no appointments we’re taking our lunch break and shut/locked the door. Not even try to schedule a future appointment or anything. LOL, so funny when all 3-4 employees in there sitting around but they can’t take a walk in customer. LOL so ghetto and such a joke,

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I am very sad the way my sons hair cuts were done. Maria really rushed and did not take her time and it shows. I will be looking for another option for their haircut next time.

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It was our daughter’s first haircut and the stylist did nothing to try to make her comfortable. I repeatedly asked her to stop while I put something on for my daughter to watch and she kept going. She did not explain anything to my daughter about what she was doing as she was doing it so it just left my daughter scared and climbing out of the seat. When I asked what they normally do for kids who are unhappy, she acted as though she had no idea or experience with it, which we found quite impossible. Horrible first haircut experience.

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The booking is for name sake and I will have to wait for more time for a hair cut when there are more crowd. I want to know why there is a booking in place? The haircut was not properly done and this I am saying after 1 year of my experience. Please train the employees properly.

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The facility is in DESPERATE need of cleaning. There was hair literally everywhere. Nothing was swept or wiped down. Before my daughter sat in the car/seat there was hair completely covered and piled at the bottom of it that I asked her to clean up before I had her sit. Had I not said anything, everything would be left there - Including her not cleaning up after my two daughters’ haircuts. Every surface had hair covering it - even the bathroom! While the service was ok, the overall state of the place was horrible and it was too late to leave. I only hope the tools they were using were sanitized but considering she took the items from a random box, I highly doubt it. Considering this is a place for children and knowing they will be walking around, it’s even more reason to clean the place! I will not be returning here based on how incredibly filthy and unsanitary this place was.

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We choose to go to this place because tgey have cars where kids love to sit during haircut, but the hairdresser (Maria) was very rigid that my 2+ year shouldn't sit on any cars except the one she suggested as he was bit cranky initially. I didn't like it at all. That's Very rude. Kids like to choose their sit and that's the least they should accommodate.