Cookie Cutters-Jax Beach (1253 reviews)

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Liz was absolutely amazing with my son, even when he was having a meltdown. She kept cool and calm the whole time and was kind to me and my son. She gave us a great suggestion for a hair cut and it looks awesome!

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Our appointment was scheduled at 12:30 but my son was not seen until 1:15. Just like an adult having to wait that long, he was getting antsy and we were planning to leave but then it was his turn so we stayed. Our hair stylist asked TWICE if my son was on the spectrum. First time, it’s fine, but to ask again later was offensive to us. My son may be young but he’s smart for his age and understood was she was implying. This was his third time at cookie cutters. The first time are went, he loved his experience. The second time he was okay, this time he asked us to not take him back again. I would like to find out who we had the first time to try again but we will see.

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Our stylist remembers my son and he was more comfortable working with her and she was very great!

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We are so thankful for finding Zaira. She is so patient with our two year old who is not a fan of hair cuts. She is so patient with him during the whole hair cut and goes above and beyond to help calm him down. Each time the hair cut comes out perfect. We highly recommend her services.

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I had an appointment for my son at 1030am and arrived at 1037, the individual that was supposed to cut my sons hair (I’m not sure her name) was then available because we were late which was completely understandable she took the next client. So Kristen cut his hair, and she was PHENOMENAL. The salon was extremely busy and it was very apparent the other stylists were overwhelmed due to the constant comments being made by the stylists both to each other as well as to the customers. However the entire time Kristen was very kind, professional, helpful, and kept a wonderful upbeat attitude to both my son and I as well as the other stylists who didn’t seem to be treating her very kindly as well. Kristen continued to provide amazing customer service by offering my son, and even my daughter who was not receiving a hair cut, a lollipop and a balloon. I told her if she had to blow up the balloons that she didn’t need to due to the other clients still waiting in the lobby. She still asked the kids if they wanted one and managed to get them both a balloon (and extremely quickly at that) which put a smile ear to ear on both of their faces. As I was checking out, this is when I realized we were actually supposed to have a different stylist originally, as I heard her making comments to other stylists about the client that was a “no show” at 1030 and she didn’t have time to sit around and wait for clients that are going to show up. I felt this was extremely unprofessional as I would’ve happily waited due to the fact we were unfortunately a few minutes late. I have nothing but great things to say about Kristen and will definitely be coming back, but next time I will specifically be requesting her to do both my kids’ hair as opposed to just whoever is available. Give Kristen a raise!! :)