Cookie Cutters-Jax Beach (1253 reviews)

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The service was awful. I went to put the baby in a car and got approached and yelled at to “back away” by a blonde guy on 11/24/21 at 11am. The lady that cut my sons hair with black hair was so rude too. I told her I wanted it short and it was too long so I showed her a picture of how short I wanted it and she said “why didn’t you show me that at the beginning” and asked for the “number” and I didn’t understand what that meant. I’m a female I don’t know about men hair cuts and the numbers attached to it. And she kept getting annoyed that my sons baby brother was in her way when I was doing my best to keep him out. I will never come here again it was a horrible experience. So sad about this experience when we were so excited. It ruined our whole day.

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Haircut was ok. Hairstylist Daniel horrible. He shouldn't work with kids.So rough and rude.

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My experience this morning was great ! I was welcomed and checked in right away. Since my son was the only one there at the time, he was allowed to pick a car he wanted to be in for his haircut and i thought that was really nice. The employee asked me how I wanted my sons cut to be and it took little explanation because he understood right away what and how I wanted it to be for my son. My son was crying pretty much the entire session and it wasn’t because of the employee or anything, he was just having a rough day and was a bit cranky but the employee stayed calm and really tried his best to achieve the look I wanted for my son. At the end of the session we paid, while I was paying they offered me a balloon and lollipop for my son and I accepted with hopes it’d calm him down, it sure worked and my son was happy and smiling and left with a really great haircut. Thank you for such a great service, it was worth the drive and I will definitely be booking his next appointments at this location.

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The guy who cut my sons hair was very rough and should be fired. He has no business working with children. He pressed down hard on my 2 yr olds head made him whine wouldn’t stop kept insisting my son was fine. AND AFTER ALL THAT his hair is chopped and he didn’t listen to what I wanted and cut it way to short. Very upset and will be complaining all over every platform possible. This guy has no business cutting Children’s hair. I was shocked and regret ever coming, Hate that I paid a place like this money and worst of all that I subjected my kid to this experience. AWFUL AWFUL AWFUL