Cookie Cutters-Jax Beach (1253 reviews)

Comment

I Waited 15 minutes after my appointment time & then didn’t get to see the person I requested. I asked for this person specifically because the other person working always nicks my son & left trimmed wet hair on his head. I had clumps of hair in my hand when I tried to remove it. I didn’t want to hurt that persons feelings by asking to wait for the person I requested to finish who they were working on. I request the same person every time they are available. Unfortunately very disappointed with this visit.

Comment

We asked for a specific hair style and the person that cut the hair forgot about what was asked for and did the basic general haircut for boys. We will try and avoid getting the hair cut by this person next time.

Comment

The continued practice of under staffing your business results in a dirty environment, long wait and unhappy customers. I’ll find somewhere else to take my child for a haircut

Comment

The stylist was pushy with my son & a little abrasive. She did keep asking me if the cut was ok & kept checking in with me which I much appreciated and the cut itself was decent. My son has never complained about someone cutting his hair though & asked that I not bring him to her again.

Comment

This was our “first cut” and I understand kids are hard to cut but at the time my son was being very still and not fighting to be held in one spot but the lady was just cutting to cut to get it done. Instead of trying to get him to look straight or focus back forward, as i said he just woke up so he wasn’t really moving much. She cut his bangs and brushed them to the side, but when she said “okay all done, what do you think”. I pushed his bangs back to see how bad they would look not being textured, and they were COMPLETELY uneven. I then ask her to fix it however at that point it was obvious the rest of his head was not even but it was to late and not worth it.

Comment

We normally have a great experience at this location but yesterday (9/29/21) a gentleman cut my sons hair and it wasn’t a good experience. He was really rough with my son, holding his head down really hard, even putting gel and combing he was hurting him and just not very gentle. He left hair all over my sons face and cut it WAY shorter than what the ladies normally do according to notes from previous visits. We will definitely be back but will also be requesting someone other than this gentleman.