Cookie Cutters-Jax Beach (1253 reviews)

Comment

I made an appointment with Zaveia yet somehow got Daniel (who later told me his name is James). Daniel has cut my sons hair before and I specifically made an appointment not with him because he is so unprofessional and not good at what he does. I showed him the picture and he just hacked my sons hair off, yelled at both my son and me, and had no empathy when my son was just screaming the whole time. I just wanted my son out of the chair. I don’t know how he has a job.

Comment

Would not recommend.

Comment

Felt like the regulars were more important, and the girl cutting hair was impatient

Comment

For being a kids haircut salon the stylist didn’t seem to even like kids very much and when I asked for a recommendation on a cut that might work for my sons difficult hair the stylist looked at me like I was crazy. It would also help if your stylist could speak English since many children don’t speak 2 languages. Overall I wouldn’t recommend this salon to anyone.

Comment

Rhonda did my baby haircut this time and I’m so disappointed because I was specific with what I wanted and she don’t follow instructions. She did what she want to do with my baby and not friendly with one year old kid. And alway debating with my instructions, when in reality I am the one who is paying and is my baby.

Comment

I always prefer this place though this time I had a very bad experience. The front desk who I believe was new. Immediately we entered her behavior was not welcoming, then since this place is known to my son he went to one of seat. She told me he is not allowed there which I agree with her . I was explaining my son meanwhile she came back and again started to say “ he has to leave “ within 2 mins again she started. I told her give me 2 mins cause the way she is behaving it’s very uncomfortable. She started arguments instead give little effort to understand that it’s kid and we should not forced them to do something, instead explain them why he is not allowed there. I am really upset by her behavior. This was not first time, I been there so for my son this place is very known and he is very friendly environment for him. When he enter, he tried to go inside since there is a lot of toy cars seats. He loved it .There is only one customer in shop but the front desk girl whose name is Alycia. I believe she started to keep saying same thing several times within five minutes. Its will better if you have such person who have experience or the knowledge to handle kids mother it doesn’t help just saying again and again without understanding the situation and it’s not nice. There used be another person she used to be very nice but it’s fine if you want to replace her front desk or she is joining at the part-time, but she has no experience to handle situations. The hair stylist was awesome, no complaints. I believe she doesn’t have issue with Asian, the way she behaves she provoked me to record her behavior. Not Nice. This is service, customer deserves nice attitudes.