Cookie Cutters-Jax Beach (1253 reviews)

Comment

Brought my beautiful toddler with past shoulder hair for a bob… a man stylist spent exactly 1 minute cutting her hair, put it in a ponytail in the back and cut the bottom then cut it for 30 seconds in front…came home to brush it because he didn’t after he cut it to make sure it’s even. Worst haircut ever, regrets tipping. Came here many times but never again

Comment

We were here once before this visit. I received a coupon to come back because the business was under new ownership. I didn't see any new improvement from the new ownership, seemed like the same old. The staff is nice but not super energetic for it to be a kids' salon. We were greeted with no energy and not much was said during the visit. It was just Blah. The hairstylist asked my daughter if she wanted a braid, my daughter said yes. The braided a weird side braid that made no sense. Still needs improvement, if it is a kids salon needs better energy and customer service. We have outgrown this salon and won't be back.

Comment

Staff was rude, appointment time was incorrect in the system, staff did not wear masks properly, stylist unprofessional.

Comment

I made an appointment for 2 of my kids. I was told they would be one after the other. While I was checking in my older child was taken back and they started on his cut. I told the stylist what I wanted, short on the sides and looking on top. It was my other child's first cut so I was trying to keep her comfortable. There were no chairs available next to each other, so I had to try to split my time between them. When my son was finished, his hair was completely shaved off! Not what I wanted! I want to cry every time I look at him!

Comment

After telling the stylist I didn’t want a clipper cut,she had attitude and said “you know that’ll take longer”. I left not satisfied with my sons haircut.

Comment

Horrible haircut, no time spent on getting hair even after requesting. Dirty