Cookie Cutters-Jax Beach (1253 reviews)

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Always excellent!

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Great cut!!! Very clean space and friendly staff :) I will be returning and highly recommend

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Staff was very nice and very accommodating. The salon was so cute and my kids loved playing on the little mini playground, and they LOVED the “car” salon seats! The hairdresser we had made my oldest little girl feel so special and pretty. She was scared because it was her first haircut, but the hairdresser made her feel excited and perfectly calm. Also, my youngest is a bit of a clinger but the hairdresser got her hair cut quick and easy, with NO TEARS!! I was shocked. Amazing place! I live in St Augustine and I will make that drive any time for the experience we had there. We won’t be going anywhere else!

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My house has been coming to cookie cutters for some times. He even recieved his first hair cut at the beach Blvd location. The staff has changed over the months we have been coming but my appt on 11/29 was that of no other and it left to me make the decision of never returning to cookie cutter. My son is without a doubt a bit difficult when it comes to cutting his hair, he is only 2yrs old and is very much so afraid of the sound the blade makes. The staff of this day seem very cold and “over” him cru( these are NOT) the usually ladies he sees. During our wait my son had to have a diaper change soo I went to the car to attempt to change him when I realized it wasn’t going to be successful changing him in the car I came to ask the staff if i can use the bathroom to change him. This prompting me to only take out the materials I need to change him, leaving my diaper bag in my car, which to say was parked infront the shop. When my son was finish cutting his hair as we were ready to pay I realized I left my wallet in his diaper bag in the car and asked the receptionist if I can go retrieve it. Her facial expression alone made me realize she wasn’t believing a word I was saying and that my son and I wasn’t goin to be able to leave the store w/o coming up with some common ground with the receptionist. Long story short I had to leave my crying, already scared son alone, unattended in the store(almost as collateral) while I ran to the car to get my wallet. I was so embarrassed because I had to leave my son alone to prove to someone that I “had money” to pay for a $18 hair cut. While he was crying and reaching out for me and other parents stood and look on. I honestly am disappointed at cookie cutters for the way we were treated over a haircut and like I said unfortunately would make us not want to return.

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The barbershop was great, my son loves the environment. I walked in for the first time and signed my son in for his haircut. We waited for about 30 minutes. while waiting, my son plays around. I noticed the ladies ( employees) were very friendly to the kid's hair they were cutting. When it was time for my son's haircut, the one lady who was cutting his hair was not friendly at all to him, and she was just trying to hurry up and get him out of there. I also believe a barbershop for kids should be for every child of race, not just for one race. I work for the public and I know how to interact with people, and treat everybody the same, even the one I have to put in jail. I asked the lady do she have an afro comb or a bigger comb to comb my African American son's hair and she said "no", and that was very surprising to me. Most barbershop employees will tell you straight up, I do not know how to cut African American hair or a white person's hair or just have the material to cut their hair. I Feel Like I wasted $17 for no reason. maybe from the Facebook pictures, I should have known what I was putting myself into. Other than that, the place is great and hopefully, no child should walk in there and feel different or less than another child.

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My kiddos really enjoy getting their haircut at Cookie Cutters. They love to play on the playground and choose their favorite car to sit in for their haircut. The lady was even kind to go the extra mile and braid my daughters hair and spray it with glitter. That made my daughters day, she felt like Elsa. My kids also love getting a balloon and lollipop at the end.