Cookie Cutters-Jax Beach (1253 reviews)

Comment

Upon arriving, the environment was chaotic. One woman was cutting the wrong kids hair. We had to come back as we were walk ins and that’s totally fine. But they were very unorganized. The hair dressers were both visibly frustrated and stressed out. They other hair dresser was snapping at her colleague( the lady cutting my sons hair). She at one point told my mother “I’m ready for a drink”. No one had any patience. And the children could feel this. Normally it’s a great experience. Yesterday was absolutely not.

Comment

The stylist that cut Catalina hair had an attitude problem. She didn't understand that I had a right to refuse her recommendation or idea and developed a nasty attitude when I told her what I wanted for my daughter. She refused to braid my daughters hair completely and when my wife asked why she said she was free to braid the hair however she wanted unless wanted unless I wanted to pay more. However the last time i came the stylist braided my daughter hair fully. I was completely unsatisfied with her service and she made my daughter feel uncomfortable.

Comment

My sons cut came out cute and he had a good time, but we had an appointment and still waited over an hour. Once he was in the chair I dont think the hairdresser even said a word to me. She just cut his hair and was on to the next one.

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This place was a little busy and disorganized. We were skipped twice, until I said something and didn't get the stylist requested because they already put her on someone else. The cuts were ok, but not the kid friendliest of visits

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The hair stylist’ name was Geri. She wasn’t friendly towards our son and he received a terrible hair cut which looks butchered entirely. We usually have a wonderful experience though... this was the first time we were greatly disappointed.

Comment

Only 1 employee cutting hair. Waited over 30 mins with an appointment.