Cookie Cutters-Rhodes Ranch, NV (690 reviews)

Comment

I was asked for the lady cutting some long layer for my daughter, you can see the picture I posted. The cutting was terrible, her hair is not even, is that call layers?? I don’t think so.

Comment

I made an appointment and had received confirmation on my end, I sat in the lobby for 45 minutes while the hair dresser was with someone else, there was zero acknowledgement that there were other guests waiting to be checked in. I advised that we normally go to another location so she could pull up what numbers we use on the cutters.rather than doing so, I showed her a picture and she went for it.. which was fine.. but my sons hair doesn’t look like what we normally do, the hard cut part is terrible, she took way too much off and the top and just chopped it off. At the end, she didn’t style. I am very disappointed in this haircut and will never be going back to this location or her again.

Comment

The stylist Rebecca was horrible. She even called my children drama. This is unacceptable.

Comment

a disappointing experience, starting from the welcome. I guess because we were the last customers, 26$ spent for 13 minutes of service. no care of the service, no care of the cut, no care in detail. a quick cut without quality. I pay the price to have a fun, pleasant and quality service for my son, but it didn't happen. I don't recommend it, I recommend it only for the location, because it's fun with a slide and fun chairs.

Comment

Brandi was not friendly. She was rushing at 3pm, and we had an appointment. She messed up my son's sideburns and haircut was very messy. Never coming back ever.

Comment

We walked in and no one greeted us, Brandy didn't greet my daughter nor us the parents and whomever at the desk came off rude as well when she asked if I was getting a haircut verses my daughter. When I called to make an appointment I put my daughters name down for the appointment so I do not know why my name came up. The cut seemed very rushed and not thoroughly inspected, she asked me if it looked and at the moment it did look ok. As my daughters hair dried up I noticed the uneven bangs and hair trim. I am beyond disappointed with the service and the customer service we received. I would never go back or recommend this place to any other parents.