Cookie Cutters-Rhodes Ranch, NV (636 reviews)

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Becky has cut our kids hair numerous times and she is always super friendly, professional, and does a great job cutting their hair. We love our experience every time we go to Cookie Cutters!

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We've been bringing our boys here for 7 years and never had any issues especially with scheduling until today! I had both texts and email confirmation for our 3:15 and 3:45 appointments. We didn't have any issue with our 3:15 appt but when the time came for our 3:45 appt, my husband was told we were not on the schedule for 3:45 even when we showed both text and email! I wish Michelle and Jennifer were still here. They were lovely ladies, knew exactly what we needed every time and always fast and accommodating! Brandi is also our go to! Next time, I'll make sure we only have our appointment with her. Today, our first appointment was at 3:15 and my son, CJ got sat on the chair at 3:16 and got done at 3:42. When we told her we had another appointment at 3:45, she insisted we didn’t have one even though my husband showed her both text and email confirmation. I don’t know if it’s because she’s running behind and she needed to turn someone away, regardless, it’s so inconvenient and unprofessional. Very disappointing! I try not to book with Becky because she always takes so long and she also talks too much. But we had no choice because she was the only one available today and today was the only good time for my husband to take both of our boys.

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Overall, I am satisfied with the service received and the price. Just wished they would greet when people come in. That way, people feel more welcomed.

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Becky is really great with my daughter and makes her feel safe.