Cookie Cutters-Boise, ID (1129 reviews)

Comment

I go to cookie cutters all the time and I usually love the experience. Overall my son's haircut looks great but when I was with my other little son finishing up his haircut my oldest came running to me with red hair. Thankfully it's hairspray that washes off but I was never asked and I needed to go in public right after. I was honestly too shocked about his hair color to say anything but as soon as I got in the car it took 12 the baby wipes to take The color out, she asked him and not me and I had no idea until it was done and paid for him. Definitely not professional to ask a 3-year-old if they want red in their hair.

Comment

This was my first visit and initially the environment seemed fun and friendly. There was not enough seating for the number of customers and not enough stylists so our appointment was delayed by an hour. My 13 year old likes her hair even though it's a little too short. My 6 year old had her hair done by a different stylist and I told her to take off about 2 inches and add layers. We left with a botched cut. There were no layers. It wasn't even cut straight in the back with long strands hanging lower than the rest and her hair was more than 5 INCHES SHORTER. I had to re-trim the back just to make it look more even and straight when I got home. SHE CRIED because it's too short and this was her VERY FIRST professional haircut. My first appointment will be my last and I should have asked for a refund.

Comment

I am really disappointed with my daughter’s hair. The stylist and I discussed 2 inches off my daughter’s middle of the back length hair. She walked out with its above her shoulders. The stylist reasoning, my daughters hair thickness and texture. She has a recital coming up and I can barley get it in a bun now. We’ve had excellent experiences in the past but I don’t think we will be coming back. She didn’t even style it after, she hurried us out like it was no big deal. Again, this is extremely upsetting and disappointing.

Comment

I took my toddler in to get a trim. Last time we went it was a great experience. This time the hairdresser did not interact at all with my child she hardly even talked to him. She seemed very annoyed at my kid and kept heavy sighing because he was moving, as kids do. I understand it’s a difficult job, that is why I’m willing to pay 20 dollars for someone else to do it. I figured the point of a kids salon is that the hairdressers are equipped to handle kids, but that didn’t seem to be the case this time. $20 is a lot to spend for my son to look the exact same after. The lady running the desk was great though. She was friendly and knew how to talk to children.