Cookie Cutters-Boise, ID (1129 reviews)

Comment

We came in and gave a clear idea of what we wanted for my daughters hair complete with picture. Her hair was extremely long and she wanted a long a line shoulder length in back and much longer in front. Her hair had a lump from a pony tail and the stylist didn’t even wet her hair completely first or brush it out. I was concerned immediately on how she would get an even cut. She then cut the front almost the exact same length as the back when I mentioned this she didn’t say anything. She was done in under 8 minutes. I felt like she was trying to go as quickly as possible. She was very kind and nice to chat with but the quality of work was not good. My daughter was quiet the entire way home when we got inside she was very upset because she thought it was going to be completely different. The stylist had plenty of room for mistakes with my daughters long hair. I was expecting salon quality and got great clips quality. We won’t be coming again.

Comment

First you guys can’t even spell my child name right when I spelled it for you. Secondly my child’s hair is almost an inch long on one side. I specifically said not to cut bang and the stylish did.

Comment

I had a scheduled appointment, but a "walk in" came in after me and was given a haircut first. My scheduled haircut was 15 minutes late. I have received great service at the location in Meridian, ID in the past and will go back to them rather than the Boise,ID location in the future.

Comment

The haircut we received was terrible. Lots of uneven scissor cuts.

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This is the second time I’ve been sooooooo disappointed in the lack of listening from the hairstylist. I’m pissed at this point. I was adamant and CLEAR to have a dramatic A-line cut to REALLY see the angle of shorter in the back to long in the front. There is no angle. I did not want it “fixed” as it would just get shorter again than what I had asked for, and I did not want to go off on the stylist at that time so I left quickly. We won’t be back again. Twice this exact thing happened.

Comment

My sons hair was wet when we left and it looked okay, but once it dried it looked choppy, it wasnt a good hair cut. people werent mean or anything, good environment