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Cookie Cutters-Hilliard, OH


Cookie Cutters-Hilliard, OH (1546 reviews)



3233 Hilliard Rome Road, Hilliard, OH, 43026, United States

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You can book at Cookie Cutters-Hilliard, OH Hilliard online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Hilliard, OH staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers, and balloons to put your child at ease through the entire haircut experience.

Reviewed by 1546 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Hilliard, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 6:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 2:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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14 Dec 2018
Overall Environment Care

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Comment

The hairstylist didn't listen to how I wanted my daughters hair cut. It was cut too short and one side is longer than the other side. Not very professional.

Response from Cookie Cutters Haircuts for Kids

Thank you for taking the time to write your review about your experience today. I am sincerely sorry and would like to make sure that this does not happen again to you or any other client. Can you please tell me your last name so that I can see who serviced your family? It never feels good to hear criticism but we can only improve when we are made aware of a problem so, for that, I am grateful. I hope that you will email me back at: minicuts@cccoh.com. Sincerely, Alison Celentano (owner)

Posted on 14 Dec 2018

Hilliard
11 Dec 2018
Overall Environment Care

Service Quality & Prof. Advice
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Comment

I’m disappointed that your company raised your prices and changed your loyalty program. I’m paying more and getting less. We’re there at least once a month between my 2 children. I think I’ll be looking elsewhere soon.

Response from Cookie Cutters Haircuts for Kids

Thank you for being a loyal customer and we appreciate your business. We make the decision to raise prices with much hesitation and sensitivity and have only increased the prices a total of $3 in the 15 years that we have been in business. The increase has been necessary due to increased costs for the lease and the pay raises to our stylists. Our new loyalty program actually gives the same discount as our old but it is just given in larger sums and less frequently. Both of your children can use the same loyalty account and you will accumulate the 100 points and get the $5 off after they have each had their haircut just 3 times. Please be sure to download the App so that you do not miss the opportunity to start acquiring those points immediately. We value your business I hope that you will continue to bring your children to Cookie Cutters. Please email me directly at minicuts@cccoh.com if you have any further questions. I would be happy to hear from you. Sincerely, Alison Celentano (owner)

Posted on 12 Dec 2018


11 Dec 2018
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Comment

My daughter and I had a great experience! Very friendly staff with a clean, fun environment! Thank you for making our first experience with getting hair cuts together a good memory!!



10 Dec 2018
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Comment

We had a wonderful experience. Jolene was professional and sweet to my little man. She had great patience, even when he was squirming.



08 Dec 2018
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Comment

This is my daughters second hair cut here and she likes to get it cut short. Both times cut was cute and was done well. Very Happy with it.



24 Nov 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Not the best experience we’ve had here. We weren’t greeted when we came in, the girl who cut his hair didn’t even introduce herself or thank us for coming. Needs some work on customer service skills. She wasn’t helpful at all when my little one stared to get fussy - maybe working with small children isn’t her strong suit. Can’t provide her name as I didn’t get it - she was white with brown curly hair and working Saturday morning.

Response from Cookie Cutters Haircuts for Kids

I am very sorry that you did not have an enjoyable visit to our salon this past weekend. I will be speaking to the ladies that worked on Saturday about your comment and hope that they will learn how important good service is to every customer. I would like to recommend that you book your next visit with Kallean as she has been with us for a very long time and has a strong customer following. Thank you for taking the time to write your helpful review.

Posted on 27 Nov 2018
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