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Cookie Cutters-Hilliard, OH


Cookie Cutters-Hilliard, OH (1546 reviews)



3233 Hilliard Rome Road, Hilliard, OH, 43026, United States

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You can book at Cookie Cutters-Hilliard, OH Hilliard online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Hilliard, OH staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers, and balloons to put your child at ease through the entire haircut experience.


Reviewed by 1546 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Hilliard, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 10:00 AM to 6:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 2:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

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Hilliard
22 Feb 2017
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Comment

As always, our visit was great. Danielle does such a great job!

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 23 Feb 2017




21 Feb 2017
Overall Environment Care

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Comment

The visit was fast! The haircut nicely done! Fee was very reasonable! Our 3 1/2 year old son wasn't ready to leave.

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 22 Feb 2017




20 Feb 2017
Overall Environment Care

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Comment

Make sure to take a photo of what style you want. I did not and now my child has a very short cut. I asked before and during the cut to just trim but the stylist really didn't understand. Now my kiddo has a cut I am dissatisfied with. They pretty much cut every child's hair the same. Not worth the price of admission if you don't get a good outcome. I won't be going back to this salon.




20 Feb 2017
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Comment

I highly recommend this place, they do such an amazing job!!!!👌🏻🤗

Response from Cookie Cutters Haircuts for Kids

Thanks for taking the time to write a Great review!!!!!

Posted on 21 Feb 2017




17 Feb 2017
Overall Environment Care

Service Quality & Prof. Advice

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Comment

When I selected appointment online I was able to pick certain stylists. There are two really good stylists that do great work, so I picked those two women specifically. But when I arrived, one of the stylists I picked wasn't even scheduled to work that day so I got some random other stylist. Why have the option to pick a stylist on a specific day and time if that stylist won't even be in the salon for your appointment? Very irritating.

Response from Cookie Cutters Haircuts for Kids

I am very sorry for this mix-up. The online system is supposed to only show you who is available on which days. I am sorry that it did not work properly. I would like to be able to let the software company know more details so that they can try to fix this problem for you and other customers that might experience this inconvenience in the future. Can you email me at: minicuts@cccoh.com with the details of your children's names and the appointment time and the stylists that you requested. Did you get an email confirmation? I truly do want to fix this and thank you for letting us know this happened. Sincerely, Alison Celentano, Owner

Posted on 20 Feb 2017



Hilliard
11 Feb 2017
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Service Quality & Prof. Advice

Value for money

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Comment

I loved the stylist! She was amazing! However, the receptionist did not greet me when I walked in the door she was on the phone. When the phone call was over she did not even acknowledge me at the counter. She never even said anything to me. The hairstylist welcomed me a call me over when it was my sons appointment. My son is two, he had a toddler melt down over a toy the hairstylist had let him play with. I was by myself struggling. The stylist tried to help. The same receptionist who again, didn't greet me when I came to the counter to pay (as I dealing with a toddler tantrum) she was short, rude, and refused to help even hold the credit card slip as it's rolling around the counter. I was one armed at this time, the entire salon is now looking at my son throw a toddler tantrum. I signed the best I could. The reciptionist says, "ma'am you have to sign this". With no offering help. I mean at least hold the paper, ask for me to come back in from the car to sign, something. I've made the decision to even write this review so that maybe another mother doesn't have to go through what I did Saturday. I was embarrassed, and stressed. It's not her job to help with the kids. That's a parents job. But at least greet all the people who walk in, and are standing at the counter. No

Response from Cookie Cutters Haircuts for Kids

I am very sorry that the receptionist was not more helpful during your visit on Saturday. This was her first Saturday not in training and I am sure that she was taught to be more friendly so we will definitely speak to her about this. I believe that she wants to do a good job and may have been a bit overwhelmed but that is no excuse to be rude or unhelpful. I thank you for bringing this to our attention so that we can reinforce this in her continued training. I hope that you will find your visit better next time. We are a family owned business and truly want to make every experience a great one for both parent and child. Sincerely, Alison Celentano, owner

Posted on 13 Feb 2017


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