Cookie Cutters-Dayton, OH (2732 reviews)

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It was frustrating because we had an appointment and when we got there there another mom with two boys ahead of us. The stylist that took them made a special point intaking them. They had an appointment after us but went before us and she took her good sweet time so she could chat with the mom. She could tell I was frustrated! Our stylist we had was very nice and did a great job. I have ran into this problem before and I feel like I might have to look at some place different to take my daughter. We had to wait 30 minutes. I have been a costumer for 10 years and now I have to go somewhere else. I understand it's hard to hire and all that goes along with it but they should uphold the policies. Thank you Courtney Angell

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New stylist- not impressed. Two kids getting same service, this one took twice as long and she seemed unsure of what she was doing. Hair is cut- but if i wanted trimmers trimmers throughout, id do it myself. Questioned what she was doing once then asked for my critique at everything she did after, asking if this is right? What should i do here? I understand input is important, but if they are going to ask every little thing, then i could do it myself. I respect the stylists there- they put up with a lot! Been going for years!never had to specify stylists- they all are good- this changed my stance. Raquel and Melisa all day everyday!!!

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Today's visit was our best yet. It was the first time we've been seated on time. No receptionist, but the senior stylist handled things professionally. Besides the restroom needing paper towels, it was a good visit.

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The stylist that my 1yr old had at this visit was not a happy person and she seemed very irritated that my baby was not sitting still. The first haircut was great but this one was not so great. I will be requesting the stylist by name that we had the first time from now on.

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I do not think after waiting 15 minutes and having 2 appointments for my 2 children that another child should be taken before mine and be limited to 1 stylist. That is the reason for an appointment.

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Not a god haircut. Once I got hoe and washed my sons hair I noticed how bad it was. Very uneven.