Cookie Cutters-Durham, NC (984 reviews)

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Jace gets a little nervous around cutters but the stylist did an amazing job working with him and he got a great cut!

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Great stylist

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Very unhappy with the service provided. Was expecting to pay $21.95 for my son's haircut. He got a standard haircut and shape up and he wanted a slit in his eyebrow. Got to the register and was charged an extra $14 and when I asked about the price I was told that when they have to do extra services, like designs it costs more. The only thing "extra" was the slit in his eyebrow which I had to fix because it was cut all the way. I paid but would not be going back. He also has a patch on the side of his head. We can get the same thing done with no extra pricing, a hot towel and massage at The Guys Place. Unfortunately they are not open on Sundays. Also there was so much hair on him like we didn't use a cover cloth.

Comment

I discovered this salon geared specifically to children by internet search. I wanted a place that knew kids hair and how to accommodate small bundles of energy. I chose this salon in particular because the website offered a “Baby’s 1st Haircut” package. We drove an hour from home to this salon to make sure it was a great first experience! It was a good experience overall. Our stylist was quick and managed a good looking cut on a wiggly 20 month old. However, as she was asking how we wanted it cut, I mentioned it was the baby’s 1st haircut. She stated that she didn’t know if the website had been updated, but they didn’t do that package anymore. I wasn’t terribly upset about it, although I forgot to ask for a keepsake lock of hair, but that was one of the reasons we drove the distance we did. Would I go again, yes, but only if we have other plans in the area that day. On the whole, service was great, staff was friendly, and my baby got a good looking 1st haircut.