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Cookie Cutters-Durham, NC

Cookie Cutters-Durham, NC (1080 reviews)



1829 Martin Luther King Parkway, Durham, NC, 27707, United States

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You can book at Cookie Cutters-Durham, NC Durham online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Durham, NC staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to make the haircut experience, whether it is their first or their 15th, a fun and memorable one. Haircuts are painless, literally, and we want them to be the same, figuratively, for parents and their children. Come and enjoy the kid friendly environment and kid focused staff and leave with a great haircut and family faces full of smiles.


Reviewed by 1080 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Durham, NC were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Service Quality & Prof. Advice

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Opening Hours

MON 9:00 AM to 6:30 PM
TUE 9:00 AM to 6:30 PM
WED 9:00 AM to 6:30 PM
THU 9:00 AM to 6:30 PM
FRI 9:00 AM to 6:30 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


Brands Stocked



What our customers are saying about us

Commented reviews only





11 Aug 2018
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Comment

We had to wait over a half hour, even though we had an appointment and others who came in after us were seated first. The receptionist was also unavailable most of the time on her phone.




02 May 2022
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Response from Cookie Cutters Haircuts for Kids

Good afternoon. I am sorry that your visit to Cookie Cutters was not a 5 star visit. We strive to meet that level of service with every client. If you have specific concerns, please feel free to share them so that we can continue to train our stylists and improve our customer service. We hope that you give us another opportunity. If you do, please reach to me privately so we can discuss the issues you had the first time in order to make sure that they do not happen again.

Posted on 05 May 2022




17 Mar 2019
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21 Oct 2017
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Comment

We were not seen until 20-30 minutes after our appointment time and there was no apology. We requested a bang trim but the stylist did a full cut. No offer to charge the lesser fee. We really like the salon but this was a disappointing visit.




27 Dec 2025
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17 Jan 2021
Overall Environment Care

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Value for money

Ultimate Question (Referral)

Comment

I really wish I could give a higher rating. The stylists were absolutely fantastic, but the receptionist was a bit rude and didn’t really seem to know what she was doing. As a result, my experience was a mixed bag and overall a bit mediocre.

Response from Cookie Cutters Haircuts for Kids

I am sorry that you had a mixed visit at Cookie Cutters today. The young ladies who are the receptionists are brand new and started this weekend. They are still learning the point of sale system and managing our clients at the normal Cookie Cutters standards. I am sure they were not intentionally rude but were likely focused on the task of getting you checked in or out in a crrect and timely manner. Both of them are high school students and are eager to make a good impression. I will provide appropriate feedback to both of them to help them get better. I appreciate your input and we appreciate your business.

Posted on 17 Jan 2021


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