List your business
I'm looking for
Cookie Cutters-Draper, UT


Cookie Cutters-Draper, UT (692 reviews)



1223 E. Draper Pkwy., Draper, UT, 84020, United States

P Show phone number

Visit the Cookie Cutters-Draper, UT website




You can book at Cookie Cutters-Draper, UT Draper online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Draper, UT staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to


Reviewed by 692 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Draper, UT were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 7:00 PM
TUE 9:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 9:00 AM to 7:00 PM
FRI 9:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

Commented reviews only





14 Apr 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



04 May 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I am very disappointed in my experience using cookie cutters. I went to the South Jordan store to take my son to get a hair cut. Upon arrival I see on the door a sign that says they are no longer excepting walk-ins. So frustrating!! But I understand if these are the rules. I walk in and ask when the next opening is and she says a time that won't work for my schedule so I leave. A few hours later I download the app and try to schedule online. I find one at 5:15 and I schedule it. When I get to the end to confirm I get an error saying the system is down and try again later and then the app freezes. So I get on my computer and try and schedule it and the 5:15 appointment is gone. So I call the store to confirm and no answer. I can't leave a message because the mailbox is full. I literally called 7 times before I heard the different beep on the phone showing they are on the other line. I call again and they FINALLY answer. I ask them if my reservation saved and they said no and there weren't any available times for hair cut that day and the next was Saturday!!! I was beyond frustrated. I did everything they asked me to do and the next available time for a haircut was 48 hours later?!? No thank you. I asked to speak to a manager and the girl who answered the phone asked for which one that they had several. In my mind I laughed that there are several managers and this store is run so unprofessionally. She gave me the name Amy and said that she would have her call me back. I still haven't heard from her. I ended up going to the draper store and it was night and day difference. I called, they answered. I booked an appointment, they were on time. Store was clean. The hair dresser was fantastic, professional, and did exactly what I asked. I will not be recommending south jordan cookie cutters to anyone. I can't believe how unprofessional my whole experience was there.

Response from Cookie Cutters Haircuts for Kids

Thank you so much for taking the time to reach out and give us your feedback. I am so sorry you had a poor experience at south jordan. I will reach out to their owner to make them aware of these problems. I really appreciate you giving our Draper store a try! So so happy to hear you had a great experience!!! Hope to see you Soon!

Posted on 08 May 2018



Sandy
30 Jan 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



12 Dec 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



13 Jul 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Bluffdale
20 Aug 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

We feel like the stylist (I believe his name was Ryan) didn't listen to us... I requested he leave the length on top but texture it and he cut off more than 1/2 the length... This will make it hard for us to style. The time before this we ended up with Ryan, as well, and he did a poor job on my other son's hair. I will be sure to request NOT to have Ryan as the stylist in the future. I'm sure he is a great stylist but he needs to know to listen to the parent's requests. Thank you!

Response from Cookie Cutters Haircuts for Kids

Hi There...I apologize for the slow response.I am so so sorry to hear that you haven't had great experiences with Ryan. I have addressed this with him to help improve on communication/service. If you have a favorite stylist we can make sure to book you with them in the future. Thank you so much for your feedback so I can work with my staff to grow. If there's anything else I can help with I'd love to chat with ya! Thanks again. -McKenzie 801-501-0386

Posted on 06 Sep 2018


< previous12...106107108109110111112113114115116661 - 666 of 692 reviews next >
Follow us on Facebook