JD Academy (387 reviews)

Comment

Usually so happy with the services. But this cut not happy with. The cut looks funny cuz I have high lights and the way the student and instructor cut it shows my hair underneath which is a darker color. So it looks uneven. The cut is so blunt. It just doesn’t have a nice shape to it. Called to try to a schedule someone to fix it. The receptionists are always nice as usual. But since they can only do Mon Weds and Fri, I couldn’t schedule a fix up appointment. I work those days and can’t take another day off before I leave on vacation for 3 weeks. Hopefully I can find another salon before I leave to fix it. Boo hoo.

Comment

My first time at the academy, I was there for a root touch up. Very happy with the results. I guess the only negative thing I would like to share is the young lady that did my hair very sweet and patient she had extremely long nails which made it very hard for her to work kept dropping things and while washing my hair it was a challenge to properly get my hair cleaned.

Comment

The service was pleasant and the esthetician was professional and personable. However, she repeatedly left the room to get the necessary procedure supplies. I thought the treatment was rather short also. But overall I'm happy with the service/

Comment

It was not as great experience like always, few things that could be done better. The student Gina, seemed clueless and confused. She was def not confident. Also she dint wash my hair properly and I had to wash it myself which has never happened in the past. She was very clumsy and sprayed all over. For the balayage it was ok, they should have told me not to do it with root touchup cos now it looks like it started away from the roots. Also the student dint do the right side evenly like the left and so now I see more blond on the right compared to left(which is more blended look). I will return for root touchup but not very satisfied with this experience.

Comment

I noticed when I first walked in 15min. before my appt time that it smelled like sulpher. Stuffy and warm. No air. Then the bathroom -could have been cleaner. Stylist was very nice, however I felt like she washed my hair 1ti. then used a clarifier on it. She said she had washed me 2 times..i think. The wash was very quick. It was the first time she did Ethnic hair she said. I was hoping a supervisor would come by to make sure she was using the hot iron correctly to receive the best results but no supervisor ever came by. She was pretty good over all so it was ok. Times past they have gotten my hair straighter at the root when supervisor does it.

Comment

I received a facial. The technique and foundation of the service was spot on. I could tell they're being taught well however it's very obvious their students and still learning. The touch and pressure was so slight and felt insecure that it was irritating instead of relaxing. The instructor was wonderful, the student was as sweet as ever but I did feel that the price tag was quite high given the service. Also , when I get a professional facial I have no downtime and I'm not ever left alone and hands are on my body at all times. My facials usually include feet, hands, arms ,neck and chest massage. I felt the service was incredibly lacking in that area. I can't say that I would recommend to a friend. I would rather spend $20 extra dollars and go elsewhere. If the price were in the $20 area that would be a different story but it's not so that's my feedback.