JD Academy (379 reviews)

Comment

I noticed when I first walked in 15min. before my appt time that it smelled like sulpher. Stuffy and warm. No air. Then the bathroom -could have been cleaner. Stylist was very nice, however I felt like she washed my hair 1ti. then used a clarifier on it. She said she had washed me 2 times..i think. The wash was very quick. It was the first time she did Ethnic hair she said. I was hoping a supervisor would come by to make sure she was using the hot iron correctly to receive the best results but no supervisor ever came by. She was pretty good over all so it was ok. Times past they have gotten my hair straighter at the root when supervisor does it.

Comment

The service was pleasant and the esthetician was professional and personable. However, she repeatedly left the room to get the necessary procedure supplies. I thought the treatment was rather short also. But overall I'm happy with the service/

Comment

My first time at the academy, I was there for a root touch up. Very happy with the results. I guess the only negative thing I would like to share is the young lady that did my hair very sweet and patient she had extremely long nails which made it very hard for her to work kept dropping things and while washing my hair it was a challenge to properly get my hair cleaned.

Comment

Our first visit was good but then we had to come back 5 days later to do a color correction because the left side was more bleached and blotchy. The right side was perfect. They tried to charge me but I thought it was just a bad job on the one side. The problem was they had two girls doing my daughters hair the first time and that’s why it was unbalanced. So the issue got fixed on the second trip and all was good. My daughter is happy with the way it turned out.

Comment

The teacher did not check hair at end of service to insure color took or if it was even. I had color around my face and on area where my hair is parted. I understand that there is going to be some color and has to be wiped off. I left with frizzy hair, the student was putting product on every section to tame the frizz after the initial application, instead of sectioning hair in small sections, blow drying one way then the opposite direction with while applying tension to hair.

Comment

My personal opinion are the prices are quite expensive for the amount of time you’re sitting there. Four hours to get two foils and one root touchup is astronomical. I understand it’s a student environment so it’s only fair to allocate extra time but I think the prices should reflect that. I also think the girls should learn how to do a scalp massage and proper shampoo since it’s lacking every time I go there. A good hair wash is everything to a customer and adding a calming scalp massage during the shampoo process is fabulous