AALAM THE SALON-PLANO (1844 reviews)

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I booked an appointment for an event. I was thinking asking for pin curls after the blowout that way I can keep it that way for a few hours and brush out later. I was told “I don’t do pin curls”. I asked for old Hollywood waves and “I’m not trying to do all that”. I booked so it can make my life easier since it was going to be a busy day. I can do my own hair but it takes me longer and I do have thicker hair. A professional is much more efficient than I am. I just wanted to be in and out so I didn’t say anything. I also remember you guys were booked. If I needed to add something to my appointment for a special kind of curl or extra charge that is fine. I just think as a hair stylist you should know how to do everything or be up to do anything. The last time I was here for a blowout I remember another woman getting pin curls.

Comment

Mary cuts my hair and I really like the way she cuts it. I had someone color my hair this time, and Im sorry, but I cannot remember her name, but I would not use her again. Color was not great and it seems to have taken her a lot longer then previous times I have had my hair colored. I only gave 4 stars for Quality of service because of the color NOT the cut. I do think the price is high for a haircut, but I came back because I had received an email for discounted services. I know that most of my friends would never pay $80 for a haircut.

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I was offered a service for which there was an extra $40 charge and no one told me about it until I was paying my bill. This left a bad taste for the overall experience.

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Michael always does a great job with my color. He is friendly and highly skilled. My only complaint with Aalam which is also true of other high end salons is that you spend $200 on your color and it doesn't include a blow out. It is hard to tell the end result when you walk out with half-dry, frizzy hair after their "free" quick dry.

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My hair color looks worse now than when I went in. Overpriced and looks nothing like what I wanted. Will never return again. Everyone is super nice, but I hate how much I spent on something that looks horrible.

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Pricing has increased to the point that I've started looking for other salons. I don't want to change, but spending almost $100 for a men's cut (after tip) every 3-4 weeks is extremely high.