Cookie Cutters-Friendswood, TX (1240 reviews)

Comment

Quick and friendly service. Only negative was there was hair clippings literally everywhere in the salon. Every surface in the salon was covered in hair clippings- the floor, all the booth stations, the front desk area, the bathroom. I think we were the first customers in the for the day and the whole place was already covered in hair which leads me to believe they don’t make any attempt to clean up the clippings at the end of the day. When we left I noticed my daughter’s hands and clothes were covered in dark colored hair clippings (she has blond hair so not her hair)

Comment

Would have loved more help deciding on a haircut before being pressured to hurry up. Otherwise, they are quick which is was kids need. Haircut was professional, like kids Supercuts. And they have things to distract kids. The equipment feels a little worn out, like they need to update the space a little.

Comment

Our overall experience was good, but the location was dirty. There was hair all over everything - play area, benches, chairs, floor. I realize it’s a hair salon, but it looked like the floor had not been swept (other than large pieces of hair right around the chairs) and I would expect the chairs and play area to get a wipe down. We were the first customers of the day so I don’t think it was an issue of being to busy. The hair dresser was nice enough and the haircuts looked very professional. My kids enjoyed the fun chairs.

Comment

The seats are all cars, so my toddler absolutely loved that, plus the kids get to choose what to watch as they're getting their haircut which I think is pretty cool. Staff was very nice and professional. The only bad comment I have to make about my experience there is cleanliness (hairs everywhere and bathroom had pe all over the toilet and floor) and quality of service, as in how the haircut looks and even the French braids I paid for my daughter. I would go again because my toddler was entertained and didn't fuss about getting his haircut, plus staff was very friendly like I mentioned before.