Cookie Cutters-Friendswood, TX (1240 reviews)

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She was very rough on my son. And that’s after i asked about how they were with sensory children

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We made an appointment for a first hair cut. They did not have our reservation. They were very busy with boys haircuts. We did not see any other girls come in. It made me nervous to get my daughter’s hair cut there. We did and they cut the back only and did not help with her flyaway bangs. They said there wasn’t anything they could do for that.

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When we call to schedule appointments we are told they are completely booked. When we look online there are openings. Booked this appointment online the day before. When we arrived, for our appointment in the early afternoon, we were told it had been cancelled because the stylist we chose had left. We had not chosen a stylist so that was a lie. Not impressed with the haircut or the service. Won’t be returning.

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This is my 2nd time here my first time went amazing the hair dresser was super friendly and did a great job with my sons taper fade wich is why I decided to come again, but this time the dresser was not as friendly and seemed to be rushing through my kids hair and asked me if she should cut behind the ears wich I thought was odd since i have never gotten asked this it should be included with the cut then proceeded to finish without giving him an edge up line up and i had to pointed out to her wich is not okay because again that should all be done is part of the taper fade! Then we left to checkout to find out she was having a birthday, so thats why she rushed through my son’s hair and left my kids edge up line not straight and uneven!!