Cookie Cutters-Friendswood, TX (1365 reviews)

Comment

It seamed like we interrupted whatever this stylist had going on and she was in a hurry to cut and get my son out of the chair she started telling him to stay still when she was moving his head all over. I saw him gritting his teeth and continued to let her cut then he started crying because she cut him at this time she said, “just be still and you won’t get hurt”. he was not moving until now because he was now scared and shaking because of how rough she was with him. THis has made his hair cut experience a bad one now that she was so rough and rude of his feeling I did not allow her to finish, paid and left. I don’t like service like this and it made me not want to come back.

Comment

The lady put her hands down her pants to fix something and then did not wash her hands or use hand sanitizer that I could see. She was too rough and forceful with my kid. She was rushing to get to the next client. She did not give my son the hair cut we requested and he is very upset. She had colored her and butterfly/bat neck tattoos but did not say her name or talk to us. We will be going somewhere else.

Comment

With back to school coming up,it's understandably busy. However, the lady who cut my son's hair was very rough. He was crying and I thought it was because he had hair in his eye. He told me after we left that she was hurting him because she was pushing very hard. He now has red marks on his face and his neck that look like scratches. I'm upset because she hurt my kid. That's just unacceptable. We won't be back.

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My boys’ hair was chopped, uneven, and cut with rush. I was initially impressed with our hairdresser’s patience. However, it ran thin as soon as I asked for the hair to be cut shorter. Unimpressed with the professionalism, or lack thereof, of the three employees in the building. The attitude displayed by two of them was horrendous, though not displayed towards me, it was uncomfortable to be around! I do, however, appreciate the first cut certificate given.

Comment

First client of the day, right at opening, and she had an extremely bad attitude. Didn't ask what I wanted for my son, and even when I told her she didnt even try to do it. Was pretty rude the entire time. I understand my child is not the easiest but before even interacting she was clearly in a bad mood. I always tip well regaurdless because I thought she had done the best she could do with my child, and then she was polite. But throughout the day I realized how messed up my son's haircut really was. Areas that he was perfectly still for were crooked, she took WAY too much off the top when I asked her to leave it long. If youre annoyed to be working on a child at a children's hair salon, you should find a different line of work.