Cookie Cutters-Friendswood, TX (1240 reviews)

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15 minutes late to start appointment. Need new toys for kids to play with.

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My son only being 1 does not love getting his hair cut does sit still, sadly the hair cut he received was uneven and just a mess. I had to take him to a professional barber and get it fixed. This was his second hair cut from this salon and the first one was great but I am very disappointed in what was done to my sons hair. We will not be back to cookie cutters.

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We chose cookies cutters because of the great reviews and pictures online. Our experience was very different, the place was dirty, hair was everywhere, the chairs were full of clumps of hair. The fantasy chairs as well as the regular chair seemed to be missing bolts or they were very lose, the seats we very wobbly and scared my child. We tried the lightning mcqueen seat which had all of the stickers and decals peeled off so it was basically a red car with remnants of stickers all over it, the seat and floorboard was full of hair from the last several clients. There were no bubbles blowing like their website said, the play area looked like it hadn't been wiped down in months, everything just looked grimey. We were really hoping to have a good experience for my child with autism but this just wasn't a fit for us.

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I got the child shampoo and cut which after a $5 tip cost $32, it was my child’s first big girl haircut. The hair wash was not great unfortunately. The whole underneath of her hair was still dry and only the middle and tips of her hair was actually shampooed. The hair cut was okay nothing extraordinary. Honestly in my opinion not worth $32.

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I arrived 15 minutes early for my 12:30 appointment we did not get seen until 12:50. There was people walking in and getting there children hair cut quicker. The young lady at the check in desk was playing on her phone the whole time. She did not help the hair stylists once sweeping hair up.

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The business was full of hair everywhere. Entrance, bench for sitting, all over the floor, play area, cars toddler sits in for hair cut. Did not seem sanitary. Been 2 times and do not plan on going again. Son got a decent hair cut but the unsanitary environment will give me enough reason to drive to Pearland for his hair cut.