Cookie Cutters-Friendswood, TX (1240 reviews)

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I want to love this place - it's my second visit with a toddler, but it's filthy. Looks like lean staff, but there is a ton of hair everywhere on workstations that weren't in use. I saw how busy it was on a Saturday with all the chairs full, but on Wednesday when I dropped in for a scheduled appointment, there was 1 person working and the other chairs were walls were still covered in hair, even though she was working at a different chair. Last - I booked an appointment and still waited 30 mins for walk-ins ahead of me to be done.

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The haircut was uneven. The fade was not well-blended. The left and right side of my sons haircut were not the same length after I asked for a symmetrical cut. I went home and fixed it myself…

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Will go again. Stylist not very talkative. Cars and TV helped keep our kid stay calm

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The play area was dirty and full of hair and the car that my daughter sat in still had hair from the previous child. For the price, I expected my daughter to have a clean experience!

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The location (Baybrook Mall) has a great stylist that does a fantastic job with my son. He hates getting a hair cut and she does great with him. The actual store is extremely dirty and run down. The ONLY reason we continue to go there is because of the stylist. There is hair everywhere including inside of the lollipop bucket. It’s clear that the location needs a deep clean and remodeling. For the cost of a kids haircut, this should be possible. I highly doubt the current condition passes health code.

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The hair stylist did not listen to what we wanted and over it my child’s hair. Will need to go to a professional barbershop to fix his haircut.