Cookie Cutters-Friendswood, TX (1240 reviews)

Comment

I told the lady that was going to cut my autistic sons hair that he does not like his hair touched. She said its ok we will work with it. She put on cars for him and sprayed his hair with I assume was water and started combing roughly combing his hair. Once she saw he had knots then decided to spray detangler in his hair and continue to comb. I had to bear hug him the entire time that she was cutting his hair since she was rough. When she started doing the clippers he started crying so much he almost threw up and she kept just telling him oh i didnt hurt you and didnt stop. Parts of his hair are still uneven since she didnt work with him she just fought him.

Comment

With back to school coming up,it's understandably busy. However, the lady who cut my son's hair was very rough. He was crying and I thought it was because he had hair in his eye. He told me after we left that she was hurting him because she was pushing very hard. He now has red marks on his face and his neck that look like scratches. I'm upset because she hurt my kid. That's just unacceptable. We won't be back.

Comment

The lady put her hands down her pants to fix something and then did not wash her hands or use hand sanitizer that I could see. She was too rough and forceful with my kid. She was rushing to get to the next client. She did not give my son the hair cut we requested and he is very upset. She had colored her and butterfly/bat neck tattoos but did not say her name or talk to us. We will be going somewhere else.

Comment

It seamed like we interrupted whatever this stylist had going on and she was in a hurry to cut and get my son out of the chair she started telling him to stay still when she was moving his head all over. I saw him gritting his teeth and continued to let her cut then he started crying because she cut him at this time she said, “just be still and you won’t get hurt”. he was not moving until now because he was now scared and shaking because of how rough she was with him. THis has made his hair cut experience a bad one now that she was so rough and rude of his feeling I did not allow her to finish, paid and left. I don’t like service like this and it made me not want to come back.

Comment

Woman does not know how to cut hair, messed my son up and did not know how to fix it. Terrible hair cut.

Comment

Completely uneven she was just trying to get done. Wasn’t listening and I’m really upset because now I have to go somewhere else to fix it