Cookie Cutters-Friendswood, TX (1240 reviews)

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The play area was covered in hair. The razor used to cut my son’s hair was not cleaned properly. He has little bits of dark brown hair stuck to his scalp (his hair is very light blonde). It just seems really unsanitary.

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Absolutely terrible hair cut for both of my sons. We could have done a better job at home. I am not sure if she had any training with how the end result was on both of my boys. I tipped because I can never just leave anywhere without doing so but when I got to the car my husband was disturbed on how both cuts looked. Uneven, pieces and patches. I will never be able to go back knowing That is the expectation of the hair stylist. Just upsetting to me.

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Y’all are a kids and baby hair cutting salon, y’all should employee more friendly and kid loving people. Also having one person work the whole place alone is a terrible idea, you could tell she didn’t enjoy her job. She also didn’t even take the time to ask what we wanted before she started cutting. I will never visit one of your stores again and will be sure to tell everyone I know not to either.

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Left me baby hair very badly she took almost half of his off from the back

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I think it's rude to discuss scheduling during my daughter's haircut. Stylist was not paying attention to her at all, and the two employees were trying to figure out next week's schedule while my daughter was in the middle of getting her hair cut. That conversation could have waited. No professionalism here and we won't be back. Could have paid $10 less and received better service at the salon I go to.

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The workers at the Cookie Cutters in Friendswood are rude, not kid friendly, rough, rushing through haircuts, very rough and not a good kid experience. We’ve been multiple times trying to find a good fit with someone specific. But we won’t be back. They’ve all been the same. I’ve seen one employee hold a child down while he was screaming. It was so disturbing to watch. The workers are not friendly at all. We’ll never be back here. If I owned this business and knew my employees were representing my company in this way, I’d reevaluate my employee selections and process for hiring.