Cookie Cutters-Friendswood, TX (1240 reviews)

Comment

We had a terrible experience at this location and will not be returning. The staff was not very friendly and the space was extremely unsanitary. We did not let our son play on the slide because it was covered in dust and dirt. We watched the kiddo in front of us get their hair cut and then the staff did not clean the station before putting our son in the seat. They did not spray the seat down or even spend time sweeping or clearing off the hair from the previous child. The employee that helped us did not smile or try to build rapport with my son at all. We will not be returning and wills never recommend this experience for anyone’s children.

Comment

My son’s first haircut was a hack job. Completely uneven and choppy. One side extremely short while the other left same length. HORRIBLE haircut. Place was also very dirty. Like it hadn’t been swept in a week. Absolutely not worth $28 plus $5 tip I kindly left, completely unaware of how bad the final result truly was. Would actually like a refund.

Comment

Went in to get a straight haircut for my daughter. Stylist didn’t even part the hair down the middle, didn’t bother to Comb it all around. Felt very rushed . Came home to realize my daughter still has a section of hair longer than the rest.

Comment

Worst haircut ever explained exactly what we wanted and she butchered his hair ... wanted a fohawk and got a shaved head and very very short uneven top instead..it took 5 months to go his hair for this haircut and she ruined it..all the curls gone... the lady at the front was nice and gave us a discount, but I don't think we will be coming back ...

Comment

I typically go with one particular stylist. This time I went with someone else. She did a horrible job in cutting my son’s hair. He was left with a bald spot in the front temple side of his head. The back was not blended and looked like a chilly bowl. I’m upset a professional would be okay with this type of work.

Comment

I was really disappointed how we were treated. It was not our first time there. But we had a lady who has what i think is the fire truck at the end by the hair sink .As soon as we sat down my son cried and she immediately said we should come back some other time. She was frustrated with my son and offered unwanted advice. For furture customers please avoid the employee at the end with the fire truck by the hair washing station