Cookie Cutters-Hamilton Town Center, IN (1798 reviews)

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I felt a little disappointed coming home and noticing my son’s hair was not even on his forehead and I felt like it was a bit rushed and not the quality we’ve received there before.

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I did not make an appointment - I was very appreciative that we were able to be seen before our family pictures. My daughter spent maybe 3 minutes in the chair for a quick trim and I was charged the price of a full haircut. The quality was great, her hair looks great but I was not happy about the amount of money I paid for what was done.

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The salon wasn’t very clean. My 19 month old daughter who was tagging along was playing on the slide in the waiting area and she was covered in some other kid’s hair. It was fairly early in the day too

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I’m not sure who I had today, but she seemed a little unsure on how to do my 2 year olds sons hairs. I wanted everything even up to the same Length as the hair on the back of his head and a cleanup around his ears and even up his bangs. She seemed unsure how to do this..

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Even though I had an appointment, I had to wait 15 minutes for my son to get his hair cut. No apologies were given. I’ve never had to wait so long ever! I also asked for hair on top to be longer and rest cut short- top is barely longer than sides/back.

Comment

This was my son's first haircut and I had my hopes high for this place since I went to cookie cutters when I was a kid. I was very pleased with the service but the amount of walk-ins was crazy, there wasn't enough room for people to wait. Definitely glad I made an appointment! We only waited about 5 minutes before it was our turn. If possible, there should be more than 1 or 2 stylists there. But overall I was glad I picked cookie cutters for my son.