Cookie Cutters-Freehold, NJ (1296 reviews)

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This is from someone who had been to the salon several times before and also a person who generally doesn’t feel the need to write a review. This visit was incredibly disappointing. The stylist was frustrated that my 2 year old couldn’t keep her head down for the haircut. I asked her to take an inch off and when I noticed she hadn’t done so I asked her to take a bit more off and I got an attitude in return. For a salon that specializes in cutting children’s hair I was very disappointed in the stylist’s ability to communicate with children. I won’t be back.

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We were a few minutes late and the girl was rude and rushed us the whole time. I said it was my daughters first haircut and that didn’t seem to matter at all. I drove 40 mins to this place hoping to give my daughter a good fun experience for her first cut and It was in no means near that. We won’t be coming back.

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It was the worst experience! I’ve been taking my son there since he was 1 year old. And we loved the place, Denise was our best candidate. But this time we needed to get a haircut asap so I booked the available time with ANY hair stylist. We got there 5min before 5:30pm and we had to wait 15 min more because the lady was cutting another kid’s hair. We were patient enough, but once my kid was on her hands she was rushing because another kid was also waiting to get a haircut. She definitely was backed up. As a result my kids haircut wasn’t the best, it wasn’t clean.

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I came in with a another customer. Remy didnt acknowledge me because she was having a conversation, thensaid i was ( 2 exta minutes which she actually spent talking), then tried to reschedule me then said shell do me a favor still take me ( she could of just taken me and spent more time on my kids hair then pissing me of).Then she proceeded to cut my kids hair in literally 8 mins, said she was taking a little took a ton and it was so uneven that she should lose her license (if she has one). I would have rather left and kept my son from looking like that then stay and get that subpar haircut. Some advise, dont cut a kids hair in 8 mins because you do a terrible job. she needs to be fired for the way she talked to me and treated my kid. a google review will also be going up. Terrible. I will be sure everyone i know does not go here!!

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Not a great experience today at Cookie Cutters. After asking for a 1 inch trim, my daughter had 3 inches cut off. Disappointed. Will not return.