Cookie Cutters-Freehold, NJ (1296 reviews)

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Requested to be cut a certain way and it was not at all what was requested. Once cut it was too short to fix.

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Staff seemed frazzled and unsure of what our appointment was for. My child's haircut looks good, but he did get 2 cuts from the clippers.

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Women who cut Zanes hair was wonderful. Women at the desk was miserable and very unfriendly. Definitely lacked good customer service skills. Actually acted like every question was a chore/problem. If it wasn’t for location, we’d never come back again.

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My husband took our son for a haircut and brought our daughter along as I was still at work. We usually have our sons hair cut my Remi who is awesome, however she was not available. My husband does not recall the name of the hair dresser but I can look it up. Apparently she was very rude to not only my husband but to my daughter. My daughter wanted a closer looks at Anthony’s hair being cut and the hair dresser snapped at her and told her to move. She then was walking around the reception area and snapped against her to not go behind the desk. This facility is designed to cut the hair of children and staff should speak to children kinder otherwise they should work in an adult only salon. The hair dresser also wanted to argue with my husband about how we wanted to style Anthony’s hair and had major attitude. I will look up her name and avoid every having another experience with her.

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Woman cutting my son’s hair was not very welcoming or friendly given this is specifically a kids salon. Very cold to my child. Luckily my son did great during his first cut but I would imagine if he fussed, she would have had no emotions. For being a kids salon, I would have expected a little more effort.

Comment

This is second time with the same hair stylists who chose to put the cloth to protect the hair from coming on clothes she puts the shortest side in the front and my son clothes was full of clothes that I when I picked him my clothes and car was full of it. Asked for help didn't seem to car on getting rid of all the left over hair on my sons clothes. I gave this place a second chance sadly was not worth it