Cookie Cutters-Freehold, NJ (1296 reviews)

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It was the worst experience! I’ve been taking my son there since he was 1 year old. And we loved the place, Denise was our best candidate. But this time we needed to get a haircut asap so I booked the available time with ANY hair stylist. We got there 5min before 5:30pm and we had to wait 15 min more because the lady was cutting another kid’s hair. We were patient enough, but once my kid was on her hands she was rushing because another kid was also waiting to get a haircut. She definitely was backed up. As a result my kids haircut wasn’t the best, it wasn’t clean.

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I came in with a another customer. Remy didnt acknowledge me because she was having a conversation, thensaid i was ( 2 exta minutes which she actually spent talking), then tried to reschedule me then said shell do me a favor still take me ( she could of just taken me and spent more time on my kids hair then pissing me of).Then she proceeded to cut my kids hair in literally 8 mins, said she was taking a little took a ton and it was so uneven that she should lose her license (if she has one). I would have rather left and kept my son from looking like that then stay and get that subpar haircut. Some advise, dont cut a kids hair in 8 mins because you do a terrible job. she needs to be fired for the way she talked to me and treated my kid. a google review will also be going up. Terrible. I will be sure everyone i know does not go here!!

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Not a great experience today at Cookie Cutters. After asking for a 1 inch trim, my daughter had 3 inches cut off. Disappointed. Will not return.

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Worst service we have ever received here. Not an ounce of care from the stylist. Couldn’t even be bothered to take the cape off of my child when haircut was done. Extremely upset by the whole experience.

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My son’s first haircut, certainly was not a good experience, we not only waited for half hour which honestly it was not a big deal, the fact it took less time to have his haircut done, they didn’t even took the time to wipe his hair out his face, he had hair all over his face, mouth and clothes, it appeared they were in a rush to leave the premises. As a suggestion, don’t focus on the numbers but instead on the quality of service.

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Upon arrival REMY asked what i would like. I specifically said i wanted trim but to cut around his ears while still keeping his length. Well she kept cutting his hair off and i kept trying to stop her and she just kept cutting and cutting insisting it wouldnt look right but this is not what i even asked for from the beginning. I wanted a TRIM AND TO KEEP HIS LENGTH. She chopped all his hair off and i still managed to keep my composure and out of respect tipped her 10 dollars only to be walking out to hear her bashing me to the person at the counter. How rude and hurtful. Exactly How you should not treat customers. Im so appalled by her behavior and the fact that you have someone like this working for your company for children.