Cookie Cutters-Carmel 146th St, IN (1486 reviews)

Comment

Perfect place for hair cuts with littles. Entire family (2 adults and 2 under 2 y/o)- we all got our hair cut in less than 30mins. During our wait time they had a clean playground for the kids to play on and stay engaged. They were flexible as to who’s haircut would happen and when. Will definitely be coming back!

Comment

They only had one person working and she kept stopping to answer the phone. I don’t feel his hair cut is even all over. She felt rushed with others waiting and with the phone ringing. He was in the chair less then 10 minutes from when we walked in the door. Not sure we will be back.

Comment

I took my littlest one for his first haircut with Erica and she did a fantastic job! She was so patient, positive, and calm. She asked what we wanted and did excellent quality work and my son's hair looks amazing. I would definitely recommend this salon and we will definitely be booking with Erica again!! Thank you for the wonderful experience!!!

Comment

Called-no answer. Recording suggests to book online so I put in todays date and selected next available time four hours later. Show up to find out appointment is 2 days later and system populates next available day without making it obvious. Call another location who says they do not have any appointments-look online to find openings. Book appointment. Get there they tell me they can only do one haircut because they are COMPLETELY BOOKED. I look around-there is no one there except the 2 workers. They reluctantly agreed to give both kids bang trims but had us wait 7 minutes in sitting area after our appointment time started, then trimmed both kids hair in 10 minutes & when I asked her to braid my 5 year olds hair 3 minutes before 15 minute time slot is up, she says I CAN’’T, I’M SO FAR BEHIND! ?? Doesn’t seem like these people want to work.

Comment

We’ve always had good experiences here, including the most recent one, except for one element this time. We waited nearly 2 years due to the COVID pandemic to get my son a haircut. Despite a large “masks required” sign on the door, there was a family of 6 people in for a baby’s first haircut and only one of them had a mask on. There was apparently no enforcement of this rule and we will never return to Cookie Cutters again. We are very disappointed in the lack of safety enforcement for the rest of customers to appease one family.

Comment

Erica was amazing! She made my son's first haircut painless and fast. And he looks so handsome!