Cookie Cutters-San Antonio, TX (Huebner Oaks) (1150 reviews)

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We waited over 20 minutes just to get seated and still have to wait after having an appointment and the girl at the front desk was very rude and unprofessional! I will not be returning especially after having to wait a second time after having an appointment!!

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I booked an appointment for baby’s first haircut and we were being rushed out and still charged for the package even though nothing was provided for us besides the haircut. When I asked the stylist said it’s just a printed paper that comes with it however, online it says other wise. She changed the price and we were send out with nothing that we expected for our baby’s first hair cut.

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We made an appointment ahead of time knowing that we had many other errands to run. We showed up 10 mins early and were told we were going to be called next. After waiting 45 mins and several people who came in after us were called before us, we were finally called. After explaining several times to the stylist what we wanted she couldn't seem to figure it out. We are very unsatisfied with our son's haircut and will not be returning to this salon. Very unprofessional!

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I was with my kid waiting for over 30 min when I saw 3 stylist using their phone for a long time and talking while me and other customers were waiting for someone to be available.

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Beer on her breath!!no name tags...terrible

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Treated our 2 year olds horribly. Told our 2 year old to “keep his head up” in a very firm voice with attitude. This “professional” barber was very unprofessional and not very patient.