Cookie Cutters-Meridian, ID (2471 reviews)

Comment

We’ve come here many times and typically they do a great job, this time the haircut was awful. Completely uneven, not faded, random chunks taken out of his hair, bad is an understatement. His hair can not be saved after this. AJ is a very good client and sits perfectly still, is not scared whatsoever. I also never write reviews but this person should not be cutting hair. I’m so upset

Comment

My son loves to come here for his haircut and usually has a blast. Unfortunately today I’m questioning if I will ever take him back. We had asked for a simple comb over and to shorten up the sides. We even provided a picture of previous haircuts to show exactly what we were looking for and instead we got an uneven buzzcut and the top of his hair chopped too short. Even after the barbers attempt of fixing it the hair on the side his head is uneven and patchy. Very disappointing and irritating to have my son walk around like this.

Comment

We checked both Karter and Ryan in. Karter got called pretty quickly; however two people that came in after went back before Ryan. After that happened, I asked the receptionist if we had been skipped. She proceeded to ask me if we’d checked in. I said yes Karter and Ryan. Then the stylist that had just got done cutting Karters hair called for Karter and Ryan. I explained she just did Karter. The receptionist did not apologies for the mix up or anything. Please pay attention to your appointments.

Comment

I paid for the hair wash cut and style... when my kiddos hair was done being washed parts were still dry. Her hair was cut unevenly and while it was being blow dried I noticed she kept making faces. When we left I asked her about it & she said her hair was being pulled a lot & her eyes were poked a few times as well. Definitely won’t be taking either of my kids back.

Comment

Came in with about 5 inches of hair and asked her to keep it fairly long on the top, so we could still comb it over and the sides a 1-2. She pretty much gave my son a buzz cut and didn’t say anything about it. I mentioned several times to the receptionist and manager that she cut off way more than we had talked about. I’m pretty upset about the experience we had yesterday and we have been coming to cookie cutters for 5+ years! I’m also surprised no one said, “sorry”. Maybe I should have made a big scene!