Cookie Cutters-Meridian, ID (2472 reviews)

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My son loves to come here for his haircut and usually has a blast. Unfortunately today I’m questioning if I will ever take him back. We had asked for a simple comb over and to shorten up the sides. We even provided a picture of previous haircuts to show exactly what we were looking for and instead we got an uneven buzzcut and the top of his hair chopped too short. Even after the barbers attempt of fixing it the hair on the side his head is uneven and patchy. Very disappointing and irritating to have my son walk around like this.

Comment

Made an appointment in advance but was left waiting for over 15 mins with no update or acknowledgement. By the time they were ready for him we had run out of time. Of course my son was pretty disappointed since we had come all the way there. He started to cry. No apologies or acknowledgement from staff. Been going to cookie cutters for years now but this last experience is really making me reconsider continuing.

Comment

Love it here! My kid actually begs to go and comes out looking sharp

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My son’s haircut took almost 45 minutes and it’s terrible (we waited less than 5 minutes and his 10:15 haircut wasn’t done until nearly 11:00). The cut was not what I asked for and the lady who was cutting (don’t remember her name and I’d never seen her before) knew that she’d done a bad job. At the end she said “Do you want me to blend this side more?” because there was an obvious line in the fade, but the entire thing was so bad that I didn’t want her to do anymore damage so I said “No thank you.” When we got home, I realized his hair was even worse than I’d originally thought. I’ve been bringing my son here for about 4 years but I don’t think we’ll be back.