Cookie Cutters-Meridian, ID (2407 reviews)

Comment

I appreciate that this employee put her mask on seeing our vaccinated family. She did a decent job on his hair. She asked if masks were required for school and when I said no, despite our entire family being masked, she went on around how great that was and it needs to stay that way. I can for hair cuts, not your personal opinion that clearly differs from mine. She had no right to spew that to my child. Her opinion has no place in a hair salon. SHe is not a physician and should not be giving COVID protocol input.

Comment

I asked for a very specific haircut, leaving the picture out as well. It was a big deal as my son’s hair was going from long to shorter. I asked to leave it long on the top and it was totally chopped. I kept saying it’s getting too short and she just kept cutting. She also seemed agitated and like she just wanted to get it over with. This was a big deal to us, cutting our son’s hair shorter for the first time and we are sad that it went the way it did. I’ve always had such good experiences at Cookie Cutters with the stylists seeming in tune with us and also carefully following instruction (and slowly cutting and asking if it was a big change). Super bummed this time.

Comment

When booking my child's appointment twice now we have had a different stylist cut his hair. The stylist has been present each time and no one has explained to me why we are having someone else cut his hair. This only upsets me because when booking, I request a certain person because of the relationship they have built with my son. I have to wait for specific dates and times to work around their schedule and still end up with someone else.

Comment

The last 2 times that I have taken my child in for a hair cut we are waiting at least 25 to 30 minutes although we had an appointment scheduled. It's really frustrating if we had somewhere to be. And then my childs haircut is being rushed and didn't turn out as great as it has at the past appointments.