Cookie Cutters-Meridian, ID (2479 reviews)

Comment

The person who cut my child’s hair was professional and pleasant and was able to help advise us on detangling products. However, our experience as a whole was not very impressive. I set an appointment for 5:30 and showed up about five minutes early. I noticed that the three stylists all had customers so I let my two children play on the play slide while my wife and I waited to check in. A stylist finished up shortly after our arrival and checked out their customer. The stylist did not acknowledge us and went back to their station and started to clean up, the stylist finished cleaning up their station and came back up to the front area again not acknowledging us. After waiting for about 10 minutes another stylist finished and while checking out the three clients they had, acknowledged us and asked us if we had been helped. I understand that you cannot walk away from children when cutting their hair but to not acknowledge people in the lobby when you have finished with your client and then multiple times not acknowledge people was very unprofessional.

Comment

The haircut received was not at all what was asked for. I'm thankful hair grows back quickly.

Comment

The salon is really gross. People are very nice, but its a busy place so hiring a person to clean well between customers might be wise. Chairs and supplies not cleaned at all between visits. (No, a hairdryer blowing some of the hair off the chairs does not count as cleaning). Hair covers every surface of the room. Will only be coming back to use the one remaining credit on our member card, then will likely be going elsewhere.

Comment

I feel like the price of a haircut is pretty high considering it only takes like 15 minutes. But what I find irritating is that it doesn't include the cost of the hair wash. To get a quick shampoo is $6! That's ridiculous!

Comment

I took my daughter in to get her hair trimmed. She asked for a half inch off only and ended up with about 4 inches off. Plus her haircut was so uneven. The lady tried to fix it but as you can see in the picture which is the end result, it looks terrible and so uneven everywhere. We were both ready to cry as my daughter had been growing her hair out for awhile. Now I have to spend more money to go to another place to get it fixed and it will end up being super short to even get it fixed.