Cookie Cutters-Meridian, ID (2428 reviews)

Comment

We made an appointment online for 3:30 and we weren’t taken back til 3:50. I could see they were busy so I wasn’t too bothered by it. My issue has ALWAYS been with the lack of cleanliness. It honestly just makes me want to gag every time they fail to sweep and wipe down counters. Standing RIGHT next to another kids chopped off hair on the floor that was left there before we were brought back is DISGUSTING. I would rather wait and extra 5 min than be brought back to a completely DIRTY area. Like come on. That’s the equivalent of being seated at a table in a restaurant that still has dirty plates on it. This has happened multiple times I’ve been here and I might start going somewhere else since I’m not seeing much change.

Comment

Only one person working. Even with an appointment we had to wait 30 minutes. And the person who cut Landon’s hair was rushed and not very friendly.

Comment

Had an appointment at 4:15 and didn’t get called until 4:33. Arrived 5 minutes early to be respectful of everyone’s time. I wasn’t notified that things were running behind. Someone who checked in 10 minutes after me was seated before me. Second time in a row that my scheduled appointment time was not accommodated (about a 10 minute delay last time). The delay made me late for another scheduled meeting and I HATE being late/having people wait on me. Going to try a different hair salon next time.

Comment

My daughters hair looked beautiful when finished but the stylist was brushing her hair so hard. My daughter now has a headache and said she was in pain the whole time. Stylist always wasn’t very friendly at all. Didn’t say a word to my daughter other than “don’t move your head”

Comment

When booking my child's appointment twice now we have had a different stylist cut his hair. The stylist has been present each time and no one has explained to me why we are having someone else cut his hair. This only upsets me because when booking, I request a certain person because of the relationship they have built with my son. I have to wait for specific dates and times to work around their schedule and still end up with someone else.

Comment

Elizabeth does a great job ! we love her !