List your business
I'm looking for
Cookie Cutters-New Albany-Gahanna, OH


Cookie Cutters-New Albany-Gahanna, OH (1524 reviews)



5324 N. Hamilton Rd, New Albany, OH, 43054, United States

P Show phone number

Visit the Cookie Cutters-New Albany-Gahanna, OH website




You can book at Cookie Cutters-New Albany-Gahanna, OH New Albany online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-New Albany-Gahanna, OH staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with suckers and balloons and everyone's favorite....the "chicken machine" to reward your child after their haircut experience.


Reviewed by 1524 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-New Albany-Gahanna, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages


What our customers are saying about us

Show all reviews





07 Jan 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I am always impressed (and relieved) at how quickly the stylists at the Gahanna location are able to cut my wiggly 2 year old boys hair! We always experience patient, polite, kind, and professional service.

Response from Cookie Cutters Haircuts for Kids

Thanks for the Great review!!!!!

Posted on 10 Jan 2017



Columbus
05 Jan 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Miss Lucy at Gahanna Ohio salon was great!!!!

Response from Cookie Cutters Haircuts for Kids

Thanks for the Great review!!!!!

Posted on 07 Jan 2017




02 Jan 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

This is the only place my daughter would let anyone touch her hair. It most be because she received her first hair cut at the same location and the service is always great!

Response from Cookie Cutters Haircuts for Kids

Thanks for the Great review!!!!!

Posted on 05 Jan 2017




30 Dec 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Teresa is fabulous!!!!

Response from Cookie Cutters Haircuts for Kids

Thanks for the Great review!!

Posted on 31 Dec 2016



New Albany
23 Dec 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Need to learn how to better fit in walk-in appointments or appointment errors. It is frustrating to see staff standing around waiting for their next appointment when they could be taking care of the walk in and getting the extra business.

Response from Cookie Cutters Haircuts for Kids

I am sorry to hear that you were not squeezed in when visiting our salon just a few days before Christmas. We are an appointment based salon and try our best to fit in walk-ins but honor the 20 minute appointments that people have booked in advance. I hope that you will give us another chance and usually just calling ahead a few hours will allow us to provide an appointment time that will fit your schedule. Thank you for taking the time to write your review. We appreciate your business.

Posted on 29 Jan 2017



Gahanna
21 Dec 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I've taken my son to the Gahanna location since his first haircut. We always get great service and attention. However, today was different. We were 3 minutes late for our 11am appointment and they were sure to point that out right away (I have a 2 year old, sometimes schedules are altered due to behavior. Anyone with kids should understand that). Anyways, she took us right away and proceeded to very quickly cut his hair. When we got home, my husband had to fix it because it was very uneven on the one side and longer in the very back in a few places that were overlooked. I felt like she rushed through the cut because we were late. Some other little details were left out also- she didn't wet his hair before cutting and she didn't put any product in at the end (I had to ask her). I understand that it's 3 days before Christmas and everyone is trying to get their children's hair cut but I'm still a full paying customer ($16 for a kids haircut that lasts 7 min isn't exactly cheap) and I believe the service and haircut could have been better.

Response from Cookie Cutters Haircuts for Kids

I am very sorry to hear that your experience today did not live up to the quality that you expect. I truly appreciate the time you took to bring this to my attention so that we can fix the problem and make sure that it does not happen again. If you would be so kind as to take a moment to reach me privately at my email minicuts@cccoh.com with the details of your last name then I could speak to the stylist and make sure that she is more caring and attentive in the future. Our haircuts are guaranteed for 2 weeks so please let me know if you would like to bring your child back in so that we can make the haircut better for you. Please accept my apologies for this rare and unfortunate experience and I hope that, like your previous experiences, you will give us another opportunity to service your child's haircut in the manner in which you have become accustomed. Sincerely, Alison Celentano (Owner)

Posted on 22 Dec 2016


< previous12...93949596979899100101102103595 - 600 of 616 reviews next >
Follow us on Facebook