Cookie Cutters-Tualatin, OR (503 reviews)

Comment

There was so much potential for our visit and we saw it happeninf with other customers but our stylist was not relational at all to us or our toddler. There was no choices (she was just going to pick a tv show, didnt let us pick our chair, didnt give much feed back, seemed either half awake or just grouchy in general, and acted like big sister was in the way. Every other stylist treated their clients like special guests and friends. Hubby wasnt sold on a higher priced kid cut place and its going to be hard tontalk him into it after this If we come back it will only be to use a different stylist

Comment

My daughter is 3...she’s always had a ton of hair so Ive trimmed it at home a couple of times. . I told our stylist it was our first time getting it cut and her response wasn’t excitement or happiness, as I was hoping it could be for my daughter. Instead she scolded me and said “it’s her first haircut? Shame on you.” I almost walked out the door but it was my daughters experience, not mine. I’m not sure why she thought she had a right to shame me, or to make me feel bad for a simple at home trim. It was completely unprofessional and frankly none of her business. Her opinion of my life should NOT have been present - especially as a professional. As parents we all get shamed enough, and I wish his could have been an experience that was more comfortable, whether my daughter was 1 or 10.

Comment

My stylist for my son was a little rough and not great with kids. My son is extremely fearful and shy. The stylist came over and immediately grabbed him to force him in the chair and it made his behavior way worse. I wouldn't recommend my stylist with challenging children.