Cookie Cutters-Beavercreek, OH (1643 reviews)

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Below is the message I emailed to the Contact Us email associated with this location. We visited on today. I made appointments for my daughters on Sunday but the app offered them 1 hour apart. When we arrived, I was told that stylists were running behind. I waited for 20-25 minutes for an appointment I was 10 minutes early for. Finally, my daughter was seen. The stylist was nice. Our appointment took less than 15 minutes. I waited another 15 for my second appointment. It seemed I waited for clients who weren’t there yet. Do you take clients in order of scheduling? And not in order of arrival? If so, that might be why the stylist were 20 minutes behind when we arrived for our first appointment. Our second appointment took less than 15 minutes - 10 by my calculations. Our stylist was very good. I followed the mask policies outlined online. Other clientele did not. It’s gross. Why have a policy if you don’t intent to enforce it? Some of us may still need to groom our children while caring for the elderly. We won’t be returning to Cookie Cutters. End of an era. I appreciate you reading this.

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Great service and great workers!

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Brought my young toddler here for their first haircut. I was expecting to be sat in one of their regular chairs with him on my lap (just for the first time) but they immediately told me to buckle him into one of the cars without asking us what we preferred. There wasn’t much done in the way of ensuring he was comfortable during this new, weird experience he was going through. I feel like if you offer a first haircut package you should expect younger children to come in and have someone who goes out of their way to distract them or make it seem less scary for them.

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So happy with the services and my son's 1st Hair Cut! Thank you Cookie Cutters!

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We scheduled our appointment on the new app for the store. We scheduled it for 5:30pm and received confirmation for 5:30pm. When we went in we were told we were 15 minutes late because our appointment popped up in the system at the store as 5:15pm. I am not sure if someone moved our appointment and did not tell us or the system did not carry it over correctly, but it should be looked into. Thank you

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Angela was super professional and made my child’s first haircut experience so smooth. Highly recommend Cookie Cutters in Beavercreek. Great first experience!